Return & Refund Policy
At Organic Herbs, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
1. Returns
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You can request a return within 7 days of receiving your order.
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Only unused, unopened, and original packaging items are eligible for a return.
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For hygiene reasons, opened consumable products (like teas, spices, or supplements) cannot be returned.
2. Refunds
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Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 7–10 business days.
3. Exchanges
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If you received a damaged or incorrect product, we will gladly exchange it.
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Contact us immediately with your order details, and we’ll arrange the replacement.
4. How to Initiate a Return
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Email us at support@organicherbs.com with your order number and reason for the return.
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Our team will guide you through the return process.
5. Shipping Costs
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Customers are responsible for return shipping costs unless the product is defective or we sent the wrong item.
Contact Us
For any questions or assistance regarding returns, please contact us at:
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Email: support@organicherbs.com
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Phone: +92 300 1234567
Thank you for shopping with Organic Herbs — we appreciate your trust in our products!